pdf image

Feel free to download a handy list of contact numbers for easy use

Advice & Emergency Numbers

Below, are contact numbers you can use to raise your concerns.

When contacting any of these numbers you should:

If you fail to get your problem resolved, please contact us

Flood Issues Call Number Website or email address
life threatening? Emergency Services 999
blocked stream or culvert? Rossendale Borough Council Property Services Team 01706 252442 propertyservices@rossendalebc.gov.uk/
road drains? Lancashire County Council Highways Department 0300 123 6780 highways@lancashire.gov.uk/
sewers? United Utilities 0345 672 3723 www.unitedutilities.com
report/get info' on flooding
leafelts or free flood warnings?
Environment Agency FLOODLINE
0345 988 1188
www.environment-agency.gov.uk
report flooding/blockages main rivers/culverts? Environment Agency INCIDENT HOTLINE
0800 807060
non-life threatening situation? Local Fire Briagde 01706 215162 http://www.lancsfirerescue.org.uk/safety-flooding/
health worry due to flooding? NHS Choices 111
want to enquire about general flood related issues, including problems with insurance? National Flood Forum:Helpline for all flooding issues 01299 403055 http://www.nationalfloodforum.org.uk
want to know more about FloodRe the new standard for available and affordable insurance across the UK? Flood Re Flood Re on the RBC website

Partner Services

The following organisations offer services useful to households at risk of flood.

Partner Description Number Website
Sagar Insurances has been providing exceptional services to people and businesses for over 50 years. We understand the stress not only of finding comprehensive insurance for a home at risk of flooding but more importantly the service and help required in the event of flooding actually happening in your home. We work with major insurers to provide effective, cost efficient cover for those vulnerable to flooding. We have taken significant time and resources to ensure we understand the areas at risk of flooding and the cover required to ensure peace of mind when it’s needed most. 01282 858250 Sagar Flood Insurance

Rawtenstall Flood Forum, while posting details of partner organisations, in no way endorses or guarantees these services.