Advice & Emergency Numbers
Below, are contact numbers you can use to raise your concerns.
When contacting any of these numbers you should:
- make a note of time, date and name of contact
- make sure you get an 'incident number' and confirmation your concern/complaint is logged
- keep a careful 'timeline' of contacts, copies of letters and e-mails and (if it is safe to do so) photographs
If you fail to get your problem resolved, please contact us
|Flood Issues||Call||Number||Website or email address|
|life threatening?||Emergency Services||999|
|blocked stream or culvert?||Rossendale Borough Council Property Services Team||01706 email@example.com/|
|road drains?||Lancashire County Council Highways Department||0300 123 firstname.lastname@example.org/|
|sewers?||United Utilities||0345 672 3723||www.unitedutilities.com|
|report/get info' on flooding
leafelts or free flood warnings?
0345 988 1188
|report flooding/blockages main rivers/culverts?||Environment Agency||INCIDENT HOTLINE
|non-life threatening situation?||Local Fire Briagde||01706 215162||http://www.lancsfirerescue.org.uk/safety-flooding/|
|health worry due to flooding?||NHS Choices||111|
|want to enquire about general flood related issues, including problems with insurance?||National Flood Forum:Helpline for all flooding issues||01299 403055||http://www.nationalfloodforum.org.uk|
|want to know more about FloodRe the new standard for available and affordable insurance across the UK?||Flood Re||Flood Re on the RBC website|
The following organisations offer services useful to households at risk of flood.
|Sagar Insurances has been providing exceptional services to people and businesses for over 50 years. We understand the stress not only of finding comprehensive insurance for a home at risk of flooding but more importantly the service and help required in the event of flooding actually happening in your home. We work with major insurers to provide effective, cost efficient cover for those vulnerable to flooding. We have taken significant time and resources to ensure we understand the areas at risk of flooding and the cover required to ensure peace of mind when it’s needed most.||01282 858250||Sagar Flood Insurance|
Rawtenstall Flood Forum, while posting details of partner organisations, in no way endorses or guarantees these services.